Gleneagles wins first accolade in...

Scottish hotel scoops the Art of Hospitality Award

Luxury hotel Gleneagles in Scotland has been named the winner of the Art of Hospitality Award, the first category announced in the inaugural World’s 50 Best Hotels awards 2023.

The award was voted for by 580 voters in The World’s 50 Best Hotels Academy, who were asked to name the property where they have received the single-best hospitality experience within a two-year voting period.

This is the first of two special awards to be announced in the weeks leading up to the awards ceremony at London’s Guildhall on 19 September 2023, when the full list of winners will be revealed.

The Art of Hospitality Award celebrates a hotel’s outstanding service and attention to detail. It's designed to reward a property and its staff, from the reception desk to the housekeeping department, for the professional standards they uphold and the way they interact with guests.

Judges were asked to consider the ambience created in the hotel, the delivery of unique experiential elements and the overall warmth of the hospitality and environment.

Gleneagles first opened in 1924

Set beneath the Ochil Hills, Gleneagles first opened in 1924 and has been a must-go destination for discerning travellers for nearly a century.

Gleneagles managing director Conor O’Leary said: “It’s an incredible honour to be the first recipient of the Art of Hospitality Award. It’s all down to the incredible people that make up the team at Gleneagles, without them this wouldn’t be possible, and this award is a celebration of their hard work and commitment.”

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The World’s 50 Best Hotels managing director Tim Brooke-Webb said: “We believe that it is the staff who bring one-of-a-kind experiences and hotels to life. In a world that is fascinated by the new, we're especially pleased to be celebrating the people behind this historic hotel, led emphatically by Conor O’Leary.”

For more information, visit www.theworlds50best.com/hotels