News

Etihad enhances Verified to Fly service

Etihad enhances Verified to Fly service

The new upgrade makes the verification process quicker and easier for passengers

Etihad Airways has upgraded its Verified to Fly service to offer a more user-friendly and personalised service through its website.

This upgrade makes it easier for Etihad’s guests to ensure they have all the required Covid-related documents before leaving for the airport.

Seven days ahead of travel, all guests will receive an email informing them of the documents required for their destination. These travel documents can now be uploaded directly to the ‘Manage my Booking’ page of etihad.com, up to 72 hours before departure.

FOR MORE NEWS YOU CAN USE, SIGN UP FOR CONNECTING TRAVEL’S WEEKLY BULLETIN

The new website functionality replaces the email upload system, which was launched by the airline in May 2021. The new upload process guides travellers through the process of uploading and shows the specific documents needed to get verified for their chosen destination.

Once uploaded, the documents will be checked and guests will receive an email confirming they have met all requirements for their flight. Additionally, travellers can check the status of their submission at any time by logging onto the portal.

Etihad requires all passengers to show a negative PCR test before boarding.

For more information, visit www.etihad.com

Share article

View Comments