Royal Mansour Marrakech scoops Art of Hospitality award

World’s 50 Best Hotels winner described as a benchmark for the luxury hotel industry

Morocco’s Royal Mansour Marrakech has won The World’s 50 Best Hotels Art of Hospitality award this year. 

The accolade is the first special award to be announced ahead of The World’s 50 Best Hotels 2024 awards ceremony taking place in London on 17 September. 

The renowned hotel scooped the award after the 600 voters – who form The World’s 50 Best Hotels Academy – named their best hospitality experiences within the past 18 months.

Designed by King Mohammed VI, Royal Mansour Marrakech comprises 53 riads dotted throughout six acres of lush gardens.

Royal Mansour Marrakech

The Art of Hospitality Award celebrates the "indefinable and invaluable magic" that goes towards ensuring guests feel taken care of. It is designed to reward a hotel and its entire staff, from reception to housekeeping, for outstanding service and attention to detail.

Voters were asked to consider the ambience created in the hotel, the delivery of unique experiential elements and the overall warmth of the hospitality and environment.

Providing each guest with "their own private palace", Royal Mansour Marrakech epitomises service fit for royalty. The network of hidden tunnels allows personal butlers, assigned to each riad, to deliver impeccably discreet service. 

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Emma Sleight, Head of Content for The World’s 50 Best Hotels, said: “Royal Mansour Marrakech has long been a benchmark for the luxury hotel industry, setting an example of what it means to be truly hospitable. The team at this iconic hotel continue to deliver the ultimate experience, ensuring guests feel taken care of."

Commenting on the win, Jean-Claude Messant, Managing Director of Royal Mansour Collection, said: “It’s a very special honour for our flagship hotel Royal Mansour Marrakech to receive the Art of Hospitality Award. 

“It’s all down to the exceptional people who make up the team – they’re always striving to deliver the highest level of hospitality, ensuring each and every guest leaves our hotel with the most magical and unique memories of their stay.” 

For more information, visit www.royalmansour.com

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