IndiGo airline first in world to...

India's low-cost carrier to introduce new seating policy in August 2024

India’s largest low-cost airline IndiGo is set to introduce a new policy that allows female passengers to choose their seats based on the gender of the person seated next to them when they fly.

The new measure – the first of its kind in the aviation industry globally – offers women full transparency when it comes to the gender of the passengers who have already chosen their seats, so that they can choose to sit next to other woman, if they prefer.

The same information is not provided to male passengers, who can only see available seats.

IndiGo will make the changes from August 2024 on all the 2,000 domestic and international flights it operates each day.

According to the airline, the policy change was inspired by feedback from an IndiGo survey, which asked women what would make travel more comfortable for them.

An IndiGo spokesperson said in a statement: “IndiGo is proud to announce the introduction of a new feature that aims to make the travel experience more comfortable for our female passengers. This has been introduced based on market research and is currently in pilot mode aligning with our #GirlPower ethos.”

“We are committed to providing an unparalleled travel experience for all our passengers, and this new feature is just one of the many steps we are taking towards achieving that goal,” the airline representative said.

While IndiGo is the first airline to introduce this policy, trains and buses in India already allow women to book seats with the gender of the existing booked passengers disclosed.

The airline has also recently announced that it also plans to introduce Business Class this year, amid growing demand for flights.

For more information, visit www.goindigo.in

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