News

Virgin Voyages cancels three Valiant Lady cruises

The cruise line confirmed departures on 4, 15 and 18 April have been cancelled

Virgin Voyages has pulled three sailings on Valiant Lady after agreeing a deal to charter the ship in April.

The line confirmed departures on 4, 15 and 18 April 2022 have been cancelled, but would not say how many passengers had been affected by the decision.

The cancelled itineraries are an 11-day Coast The Canary Islands, Spain, Portugal sailing; a three-day Long Weekender In Zeebrugge cruise; and another 11-day Coast The Canary Islands, Spain, Portugal voyage.

SIGN UP NOW: GET THE CONNECTING TRAVEL DAILY NEWSLETTER

Impacted passengers who wish to rebook will automatically receive 150% Future Voyage Credit (FVC) if they have paid the entire cruise fare.

Those passengers who have not paid full balance but wish to rebook will receive FVC for double the fare amount paid to date.

Passengers who prefer to have a refund will receive a full refund for the amount paid to date, plus FVC for 25% of the voyage amount paid.

RELATED:
New cruise ship launches for 2022
Explora Journeys launches online agent advice platform

Celebrity Cruises is returning to South America in 2023

Affected passengers will also be offered the chance to book a five-night voyage departing from Amsterdam for free.

A spokesperson said: “Virgin Voyages understands that impacted ‘Sailors’ were caught off guard and apologises for any inconvenience that this has caused. To make up for this, they have offered several options to make sure that they are able to enjoy a sailing at a later date.”

Share article

View Comments

Jacobs Media Group is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.