Qatar Airways launches off-airport...

Airline partners with Saudi Ground Services for smoother Hajj and Umrah travel experience

Qatar Airways has launched an off-airport check-in service in Makkah to ease congestion for Hajj and Umrah pilgrims.

A partnership with Saudi Ground Services (SGS), the service lets passengers departing from Jeddah complete check-in, receive boarding passes and have baggage collected from the city, giving them a hassle-free journey to the airport, as well as reduced waiting time at the airport.

Pilgrims can use the off-airport check-in service at Makkah Clock Royal Tower, a Fairmont Hotel, allowing them to focus on their spiritual journey.

With the introduction of this service in Makkah, "we are ensuring that pilgrims can begin their journey with convenience and peace of mind, said Qatar Airways Group CEO Engr Badr Mohammed Al-Meer.

SGS supports operations at all 28 airports across the kingdom, providing ground handling services from boarding passes to baggage handling for Saudi national carriers and international airlines.

Saudi is enhancing the pilgrim travel experience through a number of initiatives, from easier visa process and flight booking to improved infrastructure and new hotels and cultural sites.

One of those initiatives is Almosafer, a travel company in Saudi, signing a partnership with the Ministry of Hajj & Umrah to improve flight bookings on the Nusuk Hajj platform, the exclusive official platform licensed by the Ministry for delivering Hajj services. This will assist pilgrims from 120 countries as they travel to the kingdom.

Qatar Airways operates to 11 cities across Saudi Arabia, with more than 120 weekly flights, including 35 to Jeddah which is the closest airport to Makkah. Qatar Airways was voted the World’s Best Airline in 2024 by Skytrax for the eighth time.

For more information, visit www.qatarairways.com

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