An agent’s guide to selling Silversea Cruises

Product Knowledge 

Dining

Silversea offers a variety of gourmet dining options tailored to international tastes, with each restaurant onboard showcasing fresh, high-quality ingredients and impeccable service. Unique to the Silversea experience is S.A.L.T Kitchen, part of the line’s immersive Sea and Land Taste programme, providing guests with an ever-changing destination-inspired menu, featuring regional specialities and local flavours, all made with responsibly sourced ingredients. 

 

Alternatively, guests can enjoy elegant French fine dining at La Dame, known for its expertly curated wine pairings, feast on fresh royal crab and lobster at Atlantide or tuck into Japanese dishes, from teppanyaki to sushi, in a stylish setting at Kaiseki. In addition, 24/7 in-suite dining comes complete with a customisable menu and white-glove service.

 

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Entertainment
Curated for sophisticated travellers, Silversea’s entertainment is intentionally low-key, elegant and enriching, with everything from live classical music and jazz ensembles to elegant cultural performances that reflect the destinations visited. The line’s commitment to intellectual enrichment is evident in its lecture series, led by destination experts, historians, authors and marine biologists, offering deeper insights into each voyage. Lounges and bars throughout the ships provide a warm and intimate atmosphere, where guests can enjoy cocktails, unwind with piano music or engage in conversation. 

Wellness

Silversea places holistic wellbeing at the forefront with an extensive range of wellness experiences. Central to this is the Otium Spa, inspired by ancient Roman traditions of indulgent relaxation. Here, guests can unwind with tailored treatments – from massages to facials – crafted to rejuvenate both body and mind. The thermal suite offers a serene retreat, while the state‑of‑the‑art fitness centre features personal training and group classes. Outdoors, the tranquil pool deck provides a calm setting for rest or gentle activity against a backdrop of ocean views.

Excursions

Silversea offers destination-focused excursions that immerse guests in the heart of each region. From Zodiac landings in Antarctica to private vineyard tours in the Mediterranean, every shore excursion is thoughtfully curated to blend cultural depth with a sense of adventure. Whether exploring remote polar landscapes, engaging with local communities or enjoying behind-the-scenes access to historical landmarks, travellers gain informed insights into the places they visit.

 

On expedition voyages, guests are guided by expert marine biologists, archaeologists and naturalists, whose specialised knowledge adds depth and context to each journey. Many excursions are included in the fare, offering both value and enrichment.

 

Silversea excursions

 

Brand Positioning

Silversea is positioned at the ultra-luxury end of the cruise market, offering all-suite, all-inclusive voyages that emphasise immersive destination experiences and personalised service. With a refined atmosphere and small-ship intimacy, Silversea appeals to discerning travellers looking for both comfort and cultural enrichment. 

 

Key Differentiators

• All-inclusive luxury with fares including shore excursions, premium beverages, butler service and gratuities, leaving passengers with no hidden costs 
• Expertise in expedition cruising, with itineraries to remote destinations such as Antarctica and the Galápagos, guided by expert teams 
• Smaller, more intimate ships that allow access to off-the-beaten-path ports, often unreachable by larger vessels 
• Strong focus on regional cuisine, with Silversea’s S.A.L.T. Culinary Programme offering localised dishes, cooking classes and food-focused excursions for deeper cultural immersion 
• Elevated relaxation beyond standard spa treatments with Roman-inspired wellness concept Otium

Silver Endeavour, Antarctica

 

Booking Information

Upgrades

Silversea encourages upselling into the Owner’s, Grand and Silver Suites by highlighting premium benefits such as expansive living areas, optimal ship locations and dedicated butler service. Guests in these top-tier suites enjoy enhanced comfort, privacy and personalised attention. From time to time, Upgrade to Exclusive offers are available, which may include complimentary pre- or post-cruise land programmes, providing added value for discerning travellers.

 

Promotions

Silversea’s booking incentives are designed for luxury-minded travellers seeking an all-inclusive experience. Door-to-Door All-Inclusive Fares includes international airfare, private transfers, shore excursions, gourmet dining, premium beverages, gratuities and butler service in every suite. The Early Booking Bonus provides up to 20% off cruise fares when paying in full by the promotional deadline. For solo travellers, reduced single supplements are available on select voyages, while returning guests and members of the Venetian Society Loyalty Programme can enjoy exclusive savings and benefits. Select sailings feature additional onboard credit.

 

Observation Lounge, Silver Ray

 

Cancellations

Silversea’s standard cancellation terms vary based on voyage length. Refund percentages depend on how many days before departure the cancellation is made, with higher refunds for earlier cancellations and reduced or no refunds closer to sailing. Detailed terms, including tiered cancellation fees and specific conditions are outlined in the booking conditions.

 

Travel Insurance

Silversea Cruises does not provide any insurance programme in the Middle East. Prior to sailing, Silversea strongly recommends that all guests obtain comprehensive travel insurance that can cover them for any losses due to unforeseen events, such as last-minute trip cancellation, medical emergencies and baggage loss.

 

Atlantide, Silver Ray

Key Selling Point

Sailing to more than 900 destinations across all seven continents, Silversea’s intimate luxury ships — purpose-built to reach remote ports — offer an all-inclusive suite experience with butler service for every guest.

 

Best for…

Multi-generational groups | Friendship groups | Couples and honeymooners | Luxury travellers | Solo travellers| Adventure and expedition cruisers 

 

For more information, visit silversea.com/venetian-society-reunions. To partner with Silversea call UAE +971 4 331 4299, KSA 800 897 1419, or email book@rccl.ae. For more information, visit silversea.ae  

 

 

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Discover More About Cruise 

Supporting the growth of the cruise industry, Connections Cruise Arabia will return to Dubai in the UAE in 2026, following the success of the inaugural edition in 2025. The two-day event, taking place from 28 to 29 September, will welcome more than 500 travel trade professionals from across the global cruise ecosystem. To register your interest in attending, contact Connections.